Our deliveries are done within 3 working days (Monday to Friday).
Our deliveries are outsourced to third party vendors and we do not impose any surcharge on the cost.
SingPost -Tracked parcel within 3 days at S$10.50.
Priority same day - Lalamove 1hr. Delivery cost based on distance.
A tracking number will be provided via sms/email.
For tracking via SingPost, do refer to the link provided - https://www.singpost.com/track-items
For tracking via Lalamove, a notification will be made for arrangement on time and status of delivery.
For bulk purchases and special requests on delivery options, you may reach us at [email protected]
Any purchase made over a weekend will be processed the next working day.
We do not add additional cost for delivery.
All delivery costs are indicated in your purchase receipt.
Self pick-up is available at our warehouse during opening hours via appointment only.
Call: 6567 2588
Monday to Friday, 0930hrs -1730hrs.
We are closed on Public Holidays and Weekends.
2 Gambas Crescent #06-14 Nordcom II Tower 1, Lift lobby 1/A. Singapore 757044
Next Factor is conveniently located along Gambas Crescent Sembawang, which is easily accessible by public transportation.
Public Bus Services:
859, 859A, 859B & 962 (alight at bus stop no. 58379 opposite Blk 325)
Closest MRT: Sembawang MRT station (NS11), Canberra MRT (NS12)
10 mins walking distance from Sembawang MRT
You can also utilise the ample onsite parking lots if you are driving.
Vehicle parking is available at Level 5, Tower 2.
3 mins drive from Woodlands
8 mins drive from Yishun
3 mins from SLE exit (Woodlands Ave 12)
Returns & Exchange
For return and exchange of products purchased over at our walk-in store and online platforms, please refer to the checklist below.
One week return policy for items purchased.
Exchange of item with a substitute of equivalent cost or higher where top up of cost difference is required. Applies for products which are out of stock or discontinued.
Proof of purchase for online and offline purchases.
Products which are damaged by misuse will not be viable for exchange.