Our deliveries are done within 03 work days Monday to Friday.
Our deliveries are outsorced to third party vendors and we do not impose any surcharge on the cost.
Singpost -Tracked parcel 03 day at 10.50sgd.
Pirority same day - Lalamove 01hr. Delivery cost based on distant.
A tracking number will be provided via sms / email.
For tracking via Singpost, do refer to the link provided - https://www.singpost.com/track-items
For tracking via lalamove, a notification will be made for arrangement on time and status of delivery.
For bulk purchases and special request on delivery options, you may reach us at
Any purchase made over a weekend will be processed by the next work day.
We do not add addidtional cost for delivery.
All delivery cost receipt are attached to your purchase receipt.
Self pick up are availabe at our werehouse during opening hours only via appointment.
Call: 6567 2588
Monday to Friday, 0930hrs -1730hrs.
We are closed on Public Holidays and Weekends.
2 Gambas Crescent #06-14 Nordcom II Tower 2, Lift lobby 1/A. Singapore 757044
Nextfactor is conveniently located along Gambas Crescent Sembawang, which is easily accessible by public transportation.
Public Bus Services:
859,859A, 859B & 962 (alight at Bus stop no. 58379 opposite Blk 325)
Closest MRT: Sembawang MRT station (NS11), Canberra MRT (NS12 – ready in 2019)
10 mins walking distance from Sembawang MRT
You can also utilise the ample onsite parking if you are driving.
Vehicle Parking is available at Level 5, Tower 2.
3 mins drive from Woodlands
8 mins drive from Yishun
3 mins from SLE exit (Woodlands Ave 12)
Returns & Exchange
For return and exchange of products purchased over our walk in store and online platforms, please refer to the checklist below.
One week return policy for items purchased.
Proof of purchase for online and offline purchases.
Products which are damaged by misuse will not be viable for exchange.